DISTANCE SALES AGREEMENT

Article 1 - Parties

1.1. Seller
Name: Özşeyma Tekstil
Address: Karatoprak Cad.No:19/A Çatalca / İstanbul
Phone: 0212 867 49 00
Email: info@exuma.com

1.2. Buyer
Name - surname/ID number
Address
Phone
Email

Article 2 - Subject
The subject of this agreement is the sale and delivery of the product, which is electronically ordered by the BUYER from the Seller's website www.exuma.com, with the specifications and price stated below. This is in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, determining the rights and obligations of the parties.

The Buyer accepts and declares that they have been informed by the Seller regarding all pre-sale information, such as the seller's name, trade name, address, phone number, and other contact information, the basic characteristics of the product, including the price (including taxes), payment methods, delivery terms, and the cancellation rights, in a clear and understandable manner. The Buyer also confirms electronically that they have read and accepted these conditions before placing the order, which is an integral part of this contract.

The pre-information on the website www.exuma.com and the invoice issued based on the order placed by the Buyer are an inseparable part of this agreement.

Article 3 - Product/Payment/Delivery Information
The type and quantity of the product(s) ordered electronically, brand/model, sales price, payment method, recipient, delivery address, invoice information, and shipping cost are as follows. The person to be invoiced must be the same as the person entering into the agreement. The information provided below must be accurate and complete. The Buyer accepts full responsibility for any damages or liabilities arising from incorrect or incomplete information.

If the Seller finds that the information provided by the Buyer does not match the facts, the Seller reserves the right to suspend the order. If the Seller is unable to reach the Buyer using the provided phone, email, or postal address within 15 days of detecting an issue with the order, the Seller may freeze the order. The Buyer is expected to contact the Seller within this time. If the Seller receives no response from the Buyer within this period, the Seller may cancel the order to avoid harm to both parties.

Product(s) Ordered
Name, Code: … pcs
Total Sales Price: … -TL
Payment Method: Credit Card/Bank Transfer (EFT)
Recipient:
Phone number:
Delivery Address:
Invoice Name/Institution:
Invoice Address:
Tax Office:
Tax ID Number:
Shipping Fee: … -TL

Article 4 - Agreement Date and Force Majeure
The agreement date is the date the order is placed by the Buyer: ../../….

Circumstances beyond the control of the parties that prevent them from fulfilling their obligations partially or completely, or from performing them in a timely manner, will be considered force majeure (such as natural disasters, war, terrorism, strikes, lockouts, production or communication facility breakdowns, etc.). The party experiencing the force majeure event will immediately notify the other party in writing.

During the duration of the force majeure event, neither party will be held responsible for failure to fulfill their obligations. If the force majeure situation persists for 30 (thirty) days, each party will have the right to terminate the agreement unilaterally.

Article 5 - Seller's Rights and Obligations

5.1. The Seller undertakes to fulfill its obligations under this agreement in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, except for cases of force majeure.

5.2. Persons under the age of 18 cannot make purchases on www.exuma.com. The Seller will rely on the accuracy of the age specified by the Buyer in the contract. However, the Seller will not be held responsible for any incorrect age information provided by the Buyer.

5.3. The Seller is not responsible for any price errors caused by system faults on the website. The Seller will not be held liable for promotional or price errors arising from system errors, design issues, or unlawful interventions on the website. The Buyer cannot make any claims based on system errors.

5.4. Purchases can be made using a credit card (Visa, MasterCard, etc.) or bank transfer (EFT). Orders that are not paid for within one week of placement will be canceled. The time the order is processed is determined when the payment is confirmed by credit card or when the bank transfer (EFT) reaches the Seller's account. Payments made through postage or checks, without consultation with customer service, are not accepted.

Article 6 - Buyer's Rights and Obligations

6.1. The Buyer undertakes to fulfill the obligations imposed on them under this agreement, except in cases of force majeure.

6.2. By placing an order, the Buyer is deemed to have accepted the terms of this agreement and agrees to make payment in accordance with the payment method specified in the agreement.

6.3. The Buyer confirms that they have been informed by the Seller of all pre-sale information such as the Seller's name, trade name, address, phone number, and other contact information, the basic characteristics of the product, including the price (including taxes), payment methods, delivery terms, and cancellation rights, and that they have confirmed this information electronically.

6.4. The Buyer declares that they have read and understood the order/payment/use procedures on www.exuma.com and confirmed the necessary details electronically.

6.5. The Buyer agrees not to damage the product or its packaging if they wish to return the product. The Buyer also agrees to return the original invoice and delivery note when making a return.

Article 7 - Order/Payment Procedure

Order
The total amount including VAT for the products added to the shopping cart (including installment payments) will be processed after the Buyer’s approval. After this approval, an order confirmation email will be sent to the Buyer. Shipment will not be made until the order confirmation email is sent. If there are any issues or payment problems, the Buyer will be notified by phone, fax, or email as specified in the agreement. If necessary, the Buyer may be asked to contact their bank.

Payment
Buyers who do not wish to use their credit card can make payments via bank transfer. If the Buyer has made an EFT, the date it is received by the Seller’s account will be considered. Payment via post or checks, without prior contact with customer service, is not accepted.

If the Buyer’s credit card is used fraudulently by unauthorized persons after delivery, the Buyer must return the product within 10 days. In such cases, the return shipping cost is the Buyer's responsibility.

The Buyer agrees to confirm interest rates and default fees with their bank and acknowledges that the applicable regulations regarding these fees are governed by the "Credit Card Agreement" between the Bank and the Buyer.

Article 8 - Shipment/Delivery Procedure

Shipment
Once the order confirmation email is sent, the products will be handed over to the Seller’s contracted courier company.

Delivery
The product(s) will be delivered to the address specified by the Buyer via the Seller’s contracted courier. The delivery time is within 30 days of sending the order confirmation email and finalizing the agreement.