Privacy and Security Policy

All services provided by our store are owned and operated by Özşeyma Tekstil, located at Karatoprak Cad. No: 19/A, Çatalca / Istanbul.

Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and protected.

Personal information such as name, surname, company information, phone number, address, or email addresses is collected through membership or by filling out various forms and surveys on our store, as required by the nature of the business.

From time to time, our company may send campaign information, new product details, and promotional offers to our customers and members. Our members can choose to receive or not receive such information when registering, and later, they can change this choice by logging in to their account or through a link in the received communication.

Any personal data provided by our members during the registration process or through email will not be disclosed to third parties beyond the purposes and scope defined in the "User Agreement" we have with them.

To diagnose system-related issues and resolve potential problems or disputes with services, our company logs and uses the IP addresses of our members. IP addresses may also be used to identify users in a general way and for demographic data collection.

Our company may use the requested information, or data provided by users and collected through store transactions, for purposes beyond the scope defined in the "User Agreement" for statistical evaluations, database creation, and market research without revealing the member's identity.

We are committed to maintaining confidentiality and ensuring that no confidential information enters the public domain, is used without authorization, or is disclosed to third parties.

Credit Card Security

Our company prioritizes the security of credit card holders shopping on our websites. Credit card information is not stored in our system in any way.

When you enter the transaction process, you should look for two signs to confirm that you are on a secure site. One is a key or lock symbol located at the bottom of your browser, indicating that the page is secure, and all your information will be encrypted. This information is only used during the checkout process and according to your instructions. Credit card information is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. The transaction proceeds once the card's validity is confirmed. Since we cannot view or store the credit card details, third parties are prevented from accessing this information.

The security of payment, invoice, and delivery address details for credit card orders is monitored by our company to prevent credit card fraud. Therefore, for first-time orders, the accuracy of the financial and address/phone information must be verified. If necessary, our company may contact the customer or the relevant bank to confirm these details.

All information you provide during registration can only be accessed and modified by you. If you keep your login details secure, others cannot access or alter your information. For this purpose, 128-bit SSL security is used during membership transactions, which is an internationally recognized encryption standard.

Websites that provide customer service lines or clear contact information are preferred by users today. This allows customers to obtain detailed information about any concerns and verify the reliability of the online store.

Third-Party Websites and Applications

Our store may link to other websites. We are not responsible for the privacy practices and content of these linked sites. The privacy principles in this policy only apply to our store and do not cover third-party websites.

Exceptional Cases

In the following limited cases, our company may disclose user information to third parties, outside the provisions of this Privacy Policy:

1. To comply with laws, decrees, regulations, and other legal requirements imposed by competent authorities.
2. To fulfill the obligations of the "Membership Agreement" and other agreements signed with our users.
3. In response to requests for information from authorized administrative or judicial authorities conducting an investigation.
4. To protect the rights or safety of users, when it is necessary to disclose information.

Email Security

Do not include your credit card number or password in emails sent to our Customer Service regarding any orders. Information in emails may be visible to third parties. Our company cannot guarantee the security of the information shared in emails under any circumstances.

For any questions or suggestions regarding our Privacy Policy, you can send an email to info@exuma.com. You can also contact us using the information below:

Company Name: Özşeyma Tekstil
Address: Karatoprak Cad. No: 19/A, Çatalca / Istanbul
Phone: 0212 867 49 00